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Pige strigler pony shetlandspony i Odense ZOO
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  3. Frequently asked questions

Where are the baby changing facilities?

You will always find a baby changing station in the restrooms around the garden. If there is no baby changing station in the men's or women's restroom in that area, you will find a baby changing station in the handicapped restroom in that area.

Can I heat food or a bottle for my child?

It is possible to heat bottles or baby food at the Chunga Restaurant by the large playground.

Can I barbecue at the ZOO?

It is not possible to barbecue your own food. The barbecues in the ZOO are for events only.
For fire safety reasons, you are not allowed to bring your own barbecue.

Can I breastfeed at the ZOO?

You are always welcome to breastfeed at the ZOO. If you need to take a break, there is a nursing chair in the changing room by the turtle house.

How old do you have to be to go alone to the ZOO?

Children under 12 must be accompanied by an adult.

Is Odense ZOO accessible for the disabled?

Odense ZOO has wheelchair-accessible paths in most areas. There are toilets for the disabled and it is possible to enter the various restaurants.

You can hire a wheelchair at the ZOO, but it's a good idea to reserve one before your visit. You can contact the ticket office on tel. 63 11 13 20.

Guests with an accompanying person card and wheelchair users can bring an accompanying person into the ZOO free of charge. Show your guide card at the ticket office and you will receive a free ticket. 

Service dogs are allowed.

Can I get a discount on tickets/passes?

If you are a student, you will receive a 15% discount upon presentation of a valid student ID. Tickets must be purchased at the box office.

Can I bring my dog to the ZOO? 

No, for the safety and welfare of the animals, dogs are not allowed at Odense ZOO.

However, guide dogs and service dogs are permitted.

The following rules apply to guide dogs: 

Service dogs are not allowed in the walk-in facilities and aviaries, i.e. areas with free-roaming animals, including: the kangaroo enclosure, the African aviary, the South Amari aviary, the Oceanium and the outer part of the savannah where the Sitatungas roam.

Service dogs are not allowed in the stables.

Service dogs must wear a vest throughout the visit.

What do I do if I forget something in the ZOO?

Forgotten items are handed in at the ZOO shop. You can contact the shop on tel. +45 66 11 13 60.

Can I store my luggage in a safe place?

Luggage lockers can be hired for DKK 10. The lockers are located at the end of the toilet building on the forecourt inside the ZOO.
The money is not refunded, but is used for the maintenance and development of the ZOO.

Can I buy nappies at Odense ZOO?

If you have run out of nappies or have forgotten to bring them, you can buy nappies at the ZOO shop by the entrance.

Can I buy tickets online?

Yes, you can purchase tickets here.

Can I scan online tickets with my phone?

Yes, you can. Online tickets are sent to your email as a PDF. You can either scan them electronically with your smartphone or print them at home.

Where can I find your opening hours?

Our opening hours are listed under the programme on the front page. Select the date of your visit in the calendar to see the opening hours for that day.

Alternatively, you can view an overview of our opening hours here.

Visit VisitOdense and see what else you can experience in Odense in terms of attractions, places to eat and places to stay.

Where can I park?

Opposite the main entrance to the Zoo is a large public parking lot with 400 free parking spaces - including 5 handicapped spaces and 3 electric car charging stations. The address of the parking lot is 79 Sdr. Boulevard.

Note: The front part of the parking lot is time-limited (5 hours), while the parking area after the viaduct is unlimited. All parking is free of charge.

Is smoking allowed in Odense ZOO?

Odense ZOO is a smoke-free attraction, including e-cigarettes. Smoking is therefore only allowed in the designated smoking zones. You can find an overview of the smoking zones on the map of the ZOO, which you can find at the entrance or on this page.

Can I rent a stroller or a pushcart?

Strollers and pushcarts can be rented for DKK 40. Strollers have room for one child, while pushcarts have room for a couple of children and a picnic basket.

To rent a stroller or a pushchair, go to the ZOO shop or pay with MobilePay at the pushcarts to the right of the entrance.

Do you offer student discounts?

Yes, we do. As a student, you will receive a 15% discount on the price of your ticket upon presentation of a valid student ID. It is not possible to purchase a student ticket online, so please go to the ticket booth upon arrival. 

As a student, you must present a valid student ID with photo and expiration date - or a valid enrollment confirmation if your student ID does not have an expiration date.